Ordering Stone Tiles

Can I order directly from you?

StoneImpressions products are sold through showrooms and dealers located throughout North America. See our Stone Tile Shop page to find a local StoneImpressions tile dealer in your area. We are always happy to answer any questions that you have about our products or help you find a local tile shop that sells Stoneimpressions stone tiles. Don’t hesitate to contact our Customer Service at 800.350.3003 or customerservice@stoneimpressions.com.

What is the lead time?

All of our stone murals, accents and listellos are made on order, and are not inventoried in our warehouses. Please place your order as far in advance as possible to ensure your material will be available when you need it. Lead time is usually 10 business days (Monday – Friday), plus shipping time. For an additional fee, you may place a Rush on an order, which will allow the order to be ready to ship in as little as 5 business days.

How long is the shipping time?

Most orders are shipped via UPS Ground from San Diego and can take 1-5 business days depending on your location.

Do you ship internationally?

CANADA & MEXICO – We have dealers in both Canada and Mexico and regularly ship orders to those countries via UPS with appropriate NAFTA customs documentation.
EUROPE – We have shipped our products to many England, France, Italy, Germany and many other countries. Stone tiles can be quite heavy, but we use carefully prepared packing materials to ensure a safe delivery. Please Contact StoneImpressions for delivery of stone.
WORLDWIDE- We gladly ship our products to Australia, New Zealand, Brazil and other countries. Stone tiles can be quite heavy, but we use carefully prepared packing materials to ensure a safe delivery. Please Contact StoneImpressions for delivery of stone.